Welcome to balletk-shop.preview-domain.com! We are committed to ensuring that you are satisfied with your purchase. If you are not completely satisfied with your purchase, we provide a clear refund policy. Please read the refund terms below carefully to understand our refund process and related requirements.
Refund Application If you wish to apply for a refund, please ensure that your refund request meets the following conditions:
Application time: Refund applications must be submitted within 30 days of receiving the goods. Item status: The goods must be unused, undamaged, and in the original packaging, including all labels and accessories. Order proof: Please provide a valid proof of purchase or order confirmation number.
Refund process Submit application: Submit a refund application via the following methods: Email: sunshinesports09@outlook.com
Review and confirmation: We will review the refund application within 5 working days after receiving it and send you a confirmation email. Returns: If your application is approved, you need to send the item back to the following address: Return address: 123 Demo Blvd, Miami, FL 4567, United States Return shipping costs are borne by you unless the item is defective or we sent the wrong item.
Refund Processing Refund method: Refunds will be processed according to the original payment method. If you paid by credit card, the refund will be returned to your credit card account. Processing time: Once we receive the returned item and confirm that it is eligible for a refund, we will process the refund within 7 business days. Please note that the time it takes for the refund to arrive in your account may vary depending on the bank’s processing time.
Returns and Exchanges Returns: Returns that meet the refund conditions will receive a full refund. Refunds do not include the original shipping costs unless the item is defective or sent incorrectly. Exchanges: If you need to exchange an item, please first apply for a refund and then place a new order for the desired item.
Non-returnable items The following items are not eligible for a refund:
Customized items: Any customized or personalized items. Personal Care Promotional Items: Specific promotional items are marked as not eligible for refunds.
Thank you for choosing balletk-shop.preview-domain.com. We are committed to providing you with quality products and services, and we hope you enjoy your shopping experience with us!
